How to Dispute Fraudulent Charges on HRA & Vacation Cards

Zenith has updated the process to dispute charges on HRA and Vacation Fund debit cards.
The new process is easier and credits accounts faster - within 10 business days after approval.

Charges need to be disputed within 60 days. You are responsible for monitoring your account.

Additional information can be found on our Member Benefits page.

PDF icon Click here for a step-by-step guide.